Telemedicine is the act of practicing medicine from a distance and your appointment will be conducted by a licensed veterinarian. Before your appointment, gather information on your pet’s history and your current concern. Look at a calendar and write down a timeline of your pet’s problems. Be prepared to answer questions that you would normally be asked at an in-person appointment. Write notes to help you remember everything. Most telemedicine appointments involve the use of some type of video chat. Conduct your visit in a quiet area with good lighting and have your pet with you before the call starts. Not all concerns can be addressed through telemedicine. If your veterinarian is unable to arrive at a diagnosis via telemedicine, he or she can help you determine the next step for your pet to ensure that he or she receives optimal care.